Online Returns Policy
Effective Date: July 19, 2026
At STYLOSPHERE, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help. Please read our Online Returns Policy carefully before requesting a return.
Return Eligibility
You may request a return if your item meets the following conditions:
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The return request is submitted within 14 days of receiving your order.
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The item is unused, unworn, and in its original condition.
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All original packaging, tags, accessories, and manuals (if applicable) are included.
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The item shows no signs of misuse, damage, or alteration.
Returns that do not meet these requirements may not be accepted.
Non-Returnable Items
For hygiene, safety, and other reasons, the following items are generally not eligible for return, unless they arrive damaged, defective, or incorrect:
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Gift Cards
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Clearance or Final Sale items
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Personalized or customized products
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Products that have been used, washed, or damaged after delivery
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Items missing their original packaging or tags
Damaged, Defective, or Incorrect Items
If you receive:
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A damaged item
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A defective product
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The wrong item
Please contact us within 48 hours of delivery and provide:
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Your Order Number
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A description of the issue
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Clear photos or videos of the product
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Photos of the packaging (if applicable)
We'll review your request and work toward an appropriate resolution.
How to Request a Return
To start a return, please contact our customer support team with:
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Full Name
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Order Number
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Email Address used for the purchase
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Reason for the return
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Supporting photos (if applicable)
Our team will review your request and provide return instructions if your request is approved.
Return Shipping
Unless the return is due to our error (such as receiving a damaged, defective, or incorrect item), customers are responsible for return shipping costs.
We recommend using a tracked shipping service, as STYLOSPHERE cannot guarantee receipt of returned items that are lost in transit.
Refunds
Once your returned item is received and inspected, we'll notify you of the outcome.
If your return is approved:
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Your refund will be processed using your original payment method.
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Processing times may vary depending on your payment provider or financial institution.
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Original shipping charges (if any) are generally non-refundable unless the return is due to our error or required by applicable law.
Exchanges
We currently process exchanges based on product availability.
If you would like a different size, color, or replacement item, please contact our support team, and we'll be happy to assist you.
Order Cancellations
If you wish to cancel your order, please contact us immediately.
Orders that have already been processed or shipped may no longer be eligible for cancellation.
Contact Us
If you have any questions about our Online Returns Policy or need help with a return request, please contact our customer support team.
WhatsApp
+92 335 9546440
Customer Support Hours
Monday – Saturday
9:00 AM – 6:00 PM (PKT)
Our Commitment
Customer satisfaction is our priority. We are committed to handling every return request fairly, efficiently, and in accordance with this policy and applicable consumer protection laws.
Thank you for shopping with STYLOSPHERE. We appreciate your trust and look forward to serving you again.
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Pay in cash when your order is delivered to your doorstep. Please keep the exact payment amount ready for a smooth delivery experience. Our team may contact you to confirm your order before dispatch. Ensure your shipping address and phone number are accurate to avoid delivery delays. Thank you for shopping with STYLOSPHERE. We appreciate your trust and support!